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Sales Support/Admin

Company: Gardens at Brook Ridge Assisted Living and Memory
Location: Pharr
Posted on: July 31, 2022

Job Description:

Job Description This will be a entry level sales/admin position. If you want to learn the industry of sales/marketing for our senior living community then this may be your opportunity Come join our amazing culture/community Job Title: Community Development Coordinator Supervisor: Executive Director FLSA Status: Salary, Exempt Date Approved: April 2022 OVERALL JOB PURPOSE As the Community Development Coordinator (CDC), you will be responsible for supporting the local Sales Department for a designated Sunshine Retirement Living Community. Support with community sales, and outreach while managing and directing the daily activities of the leasing department in accordance with organization policies and standards. Our Community Development Coordinators must have excellent communication skills with the ability to build relationships, using strategic marketing initiatives developed in collaboration with the corporate Marketing department, community outreach, grassroots and traditional sales tactics, your ultimate goal is to bring your Sunshine Community to 100% occupancy. This position is also responsible for all leasing functions, which may include reviewing, negotiating and approval of client applications and lease documents. Oversees completion of all necessary paperwork and ensures proper customer service. Responsible for the productivity and budgetary performance of the Leasing Department. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Ability to think strategically to assist in the development of effective marketing plans. Will be assisting the Community Development Director in booking tours, helping with paperwork., etc. Excellent customer service and interpersonal communication skills; ability to develop relationships with prospective new residents and their families and overcome sales objections. Demonstrated ability to communicate effectively (in English), both verbally and in writing, with residents and staff Strong understanding of the sales cycle. Must have mastered the art of closing. Ability to represent the community in a positive, professional manner at community events. Possess an understanding of senior lifestyle and interests and have a passion for working with this target segment. Strong organizational and time-management skills. Proficiency in computers and relevant software applications; familiarity with CRM lead-tracking systems preferred, but not required. Possess reliable vehicle to travel within the city to perform outreach and promotion of community. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Using strategic marketing initiatives developed in collaboration with the corporate Marketing department, community outreach, grassroots and traditional sales tactics, your ultimate goal is to bring your Sunshine Community to 100% occupancy. Punctuality and regular attendance required. Provide localized input into the composition of copy and/or editing of all marketing materials for corporate publications, signage, or advertising. Develop a pool of new prospective residents by using a variety of on-line and off-line lead-generation tactics, (including existing residents--- leads, cold calling, and networking through local professional and community organizations). Plan and execute traditional one-on-one marketing, inviting prospective residents and their influencers/decision -makers into the Community for lunch/visit. Develop a follow-up strategy for your leads, ensuring that each sales contact is timely, appropriate and effective. Use the internal Customer Relationship Management (CRM) tool for tracking all potential residents and their families, updating contacts daily. Negotiate rental agreements and terms with prospective residents and their families. Research and track local competitors to be knowledgeable of their pricing/special offers. Provide the Sunshine Management Team with a weekly report summarizing sales efforts, (tracking status of prospective residents, sales hurdles, and competitors--- updates). Represent Sunshine Retirement Living in a courteous and friendly manner. OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment non-perishable gifts from residents, vendors, Community management, or others. Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude. Interact and communicate with all employees and residents in a professional and respectful manner. Represent Sunshine Retirement Living and the Community in a professional, courteous, and friendly manner. Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor. Adhere to company policies. Maintain personnel, resident and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed). Work on special projects as assigned.

Keywords: Gardens at Brook Ridge Assisted Living and Memory , Pharr , Sales Support/Admin, Administration, Clerical , Pharr, Texas

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