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Counter Sales Representative

Company: Triple-S Steel
Location: Pharr
Posted on: June 7, 2021

Job Description:

At Triple-S Steel we live and work by our core values.  Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success: 

 

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

 

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

 

ABOUT THE POSITION:

We are seeking a motivated counter sales representative to join our companyThe Counter Sales Associate is responsible for selling items to the general public, pick parts for customer orders and pack them up in a timely matter. This position calls for someone who has high energy, is a team player, and maintains focus throughout a whole day. In addition, they must be affective at handling customers both on the phone and at the counter.

 

WHAT WE OFFER:

Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!


  • Sell products and meet the customer's needs.
  • Write up all orders promptly as received, ensuring the accuracy of all relevant details (e.g. specifications, processing requirements, shipping and handling, etc.)
  • Take all relevant cost factors into consideration when developing quotes and ensure that quoted prices will be sufficient to deliver expected gross margins.
  • Review the total in-stock and on order position to determine material availability and to anticipate potential excess and aged inventory issues.
  • Be an advocate for the customer in dealings with various departments such as Credit, Operations, Shipping and Purchasing.
  • Understand the gross margin performance that is expected from your accounts.
  • Review the profit performance of accounts on a regular basis and look for ways (e.g. pricing, product mix, processing set-ups, freight, etc.) to improve.
  • Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and company’s satisfaction.

  • Ability to speak effectively one on one.
  • Previous interaction and experience working with customers, preferably within the steel industry. Highly developed customer service skills.
  • Excellent communications and telephone sales personality skills.
  • Effective time management skills, ability to multi-task and prioritize day-to-day activities.
  • Proficiency in MS Excel, Word, and Outlook. Stelplan experience is a plus.
  • Ability to effectively listen.
  • Ability to interpret customer needs.
  • Basic computer skills.
  • High School Diploma or GED Equivalent.
  • Good organizational skills.

Keywords: Triple-S Steel, Pharr , Counter Sales Representative, Other , Pharr, Texas

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