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Bilingual Customer Service and Loan Specialist - 076

Company: Sun Loan Company
Location: Pharr
Posted on: November 19, 2021

Job Description:

Are you outgoing, resourceful, and customer service minded? If so, consider joining our team as a Customer Service Loan Specialist.As a Customer Service Loan Specialist, you will work with customers to explain our offerings, as well as conduct outreach to customers who are overdue on loan payments, working with them to identify solutions. The Customer Service Loan Specialist supports the Branch Manager in creating a positive, supportive, and well-run office in the communities we serve. As a customer service Loan Specialist, you will be provided in-depth training to understand our products and how we are able to help our customers. There are tremendous growth opportunities from this role throughout our company!Our employees - just like our customers - are the heart and soul of what we do. Friendly, reliable, customer service is at the heart of our success.Position Responsibilities:Provide excellent customer service, both in person and over the phoneReceive and post loan payments in an efficient, friendly mannerContact customers who are overdue on loan payments; work with them to identify solutions for repaymentBalance the cash drawer dailyMake daily bank depositsMaintain compliance with Sun Loan Company policies and proceduresTax preparation support (if applicable)Network to attract new businessWork closely with other team members and manager to reach branch goalsPosition Requirements:One year customer service experience from any industryBasic computer skills and ability to operate a calculatorMust have reliable transportationAbility to work Monday-Thursday 8:30am-5:30pm; Fridays 8:30-6pm and occasional Saturdays 8:30am-12:30pm, additional hours may be required (No Sundays)Must be at least 18 years of agePosition Benefits:Medical benefits: dental, vision, life insuranceIndustry-related tuition reimbursementPaid time offMileage reimbursementCompetitive compensation based on experienceComprehensive paid training for successCompetitive 401kAbout Sun Loan Company:For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.Sun Loan is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Keywords: Sun Loan Company, Pharr , Bilingual Customer Service and Loan Specialist - 076, Other , Pharr, Texas

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