PharrRecruiter Since 2001
the smart solution for Pharr jobs

Call Center/Customer Service Representative.

Company: Teleperformance
Location: Pharr
Posted on: August 28, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, answer, clerk, customer service associate, platform support, representative, service, service representative, technical support, telephone service representative

Keywords: Teleperformance, Pharr , Call Center/Customer Service Representative., Sales , Pharr, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Telecommute ISV Cloud Solutions Sales Architect
Description: A software company is seeking a Telecommute ISV Cloud Solutions Sales Architect.Individual must be able to fulfill
Company: VirtualVocations
Location: Brownsville
Posted on: 09/22/2020

Holiday Sales Associate (All positions)
Description: DescriptionLooking to join a winning team this holiday season Our Teammates create a lasting impact on their communities through sport and we want you to be a part of making a difference this holiday (more...)
Company: Dick's Sporting Goods
Location: Mcallen
Posted on: 09/26/2020

Internship Sales Marketing (Border)
Description: SunIRef:cr007 Internship - Sales Marketing Border - At H-E-B we're more than just groceries. We're a People Company that happens to sell groceries. We're focused on defining the future of retail, (more...)
Company: H-E-B
Location: Edinburg
Posted on: 09/25/2020


Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Mcallen
Posted on: 09/26/2020

Hunting Sales Outfitter
Description: Position summary: Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing (more...)
Company: Cabela's
Location: Harlingen
Posted on: 09/25/2020

Licensed Medicare Insurance Agent - Work from Home, 500 limited spots
Description: If you''ve sold Medicare, Life, or Auto Insurance before, you''ll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industrys best (more...)
Company: ASSURANCE Independent Agents
Location: Pharr
Posted on: 09/25/2020

Customer Service Representative
Description: Customer Service Representative We're looking to connect with you to help us deliver exceptional customer service experiences as aCustomer Service Representativewith TTEC in McAllen, TX. Our recruitment (more...)
Company: TTEC
Location: Mcallen
Posted on: 09/25/2020

Border Patrol Agent
Description: Find your calling. Protect your country. Apply now. 10 10 Working for U.S. Customs and Border Protection CBP means keeping your country safe from dangerous people and materials attempting to cross (more...)
Company: U.S. Customs and Border Protection
Location: Mcallen
Posted on: 09/25/2020

Licensed Health Insurance Agent - Massive OEP Opportunity, limited hiring class
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 9/30Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of your (more...)
Company: ASSURANCE Independent Agents
Location: Pharr
Posted on: 09/25/2020

Sales Associate - Appliances and Mattresses
Description: Job DescriptionReq/Job ID: 999202BREmploying Entity: Transform SR LLCEmployment
Company: Sears
Location: Pharr
Posted on: 09/25/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Pharr RSS job feeds